---
title: Cobalt Iron Announces API Integration With ServiceNow
description: The ServiceNow API integration allows those event details to be sent to ServiceNow products without any intermediary messaging service setup.
image: https://info.cobaltiron.com/hubfs/service-now-compass-integration-enhancement.jpg
---

[![logo-cobalt-iron](https://info.cobaltiron.com/hubfs/logo-cobalt-iron.svg)](https://www.cobaltiron.com/)

- [Blog](https://info.cobaltiron.com/blog)
- [Partner Portal](https://www.cobaltiron.com/partner-portal/)
- [Logout](https://www.cobaltiron.com/logout/)

- Compass 
    - [Compass](https://www.cobaltiron.com/compass/meet-compass/)
    - [Compass for IBM](https://www.cobaltiron.com/compass/about-compass-for-ibm/) 
          - [Compass Tape Gateway™ – IBM i](https://www.cobaltiron.com/compass/compass-tape-gateway/)
          - [Power Virtual Server](https://www.cobaltiron.com/compass/compass-for-ibm-power-virtual-server/)
          - [Storage Protect](https://www.cobaltiron.com/compass/compass-for-ibm-storage-protect/)
    - [Compass Cirrus](https://www.cobaltiron.com/compass/compass-cirrus/)
    - [Compass Differentiators](https://www.cobaltiron.com/compass/top-5-reasons-to-choose-compass/)
    - Compass Features 
          - [Compass Cyber Shield®](https://www.cobaltiron.com/solutions/cyber-shield-data-security-feature/)
          - [Unrivaled SaaS](https://www.cobaltiron.com/compass/saas/)
          - [Analytics-Driven Automation](https://www.cobaltiron.com/compass/compass-automation-driven-analytics/)
          - [Third-Party Integrations](https://www.cobaltiron.com/compass/compass-integration-modules/)
    - [Compass Savings](https://cobaltiron.valuestoryapp.com/savings-calculator/?mediafly_tco_calculator_conversion_source=hs-main-navigation)
- Solutions 
    - [Ransomware Protection](https://www.cobaltiron.com/solutions/ransomware-protection/)
    - [Simplify Operational Complexity](https://www.cobaltiron.com/solutions/simplify-operational-complexity/)
    - [Protecting Public Clouds](https://www.staging58.cobaltiron.com/solutions/protecting-public-cloud-workloads/)
    - Legacy to Modern Workloads 
          - [Amazon Web Services](https://www.cobaltiron.com/solutions/backup-for-amazon-web-services/)
          - [Data Domain Replacement](https://www.cobaltiron.com/solutions/data-domain/)
          - [Google Cloud Platform](https://www.cobaltiron.com/solutions/backup-for-google-cloud-platform/)
          - [IBM Spectrum Protect](https://www.cobaltiron.com/solutions/enhancing-ibm-spectrum-protect-with-compass-data-protection/)
          - [Microsoft Azure](https://www.cobaltiron.com/solutions/enterprise-backup-for-microsoft-azure/)
          - [MSPs and XSPs](https://www.cobaltiron.com/solutions/compass-data-protection-for-msps-xsps/)
          - [SAP HANA Workloads](https://www.cobaltiron.com/solutions/sap-hana/)
    - Industry Verticals 
          - [Finance](https://www.cobaltiron.com/solutions/verticals/data-protection-for-financial-industry/)
          - [Government Agencies](https://www.cobaltiron.com/solutions/verticals/data-protection-for-government-agencies/)
          - [Healthcare](https://www.cobaltiron.com/solutions/verticals/data-protection-for-healthcare/)
          - [Higher Education](https://www.cobaltiron.com/solutions/verticals/data-protection-for-higher-education/)
    - [Sheltered Harbor](https://www.cobaltiron.com/solutions/compass-for-sheltered-harbor/)
- Partners 
    - [Ironclad Partner Program](https://www.cobaltiron.com/partners/)
    - Partner Resources 
          - [FAQ](https://www.cobaltiron.com/partner-portal/partner-faq/)
          - [Content Library](https://www.cobaltiron.com/resources/content-library/)
    - [Partner Portal Login](https://www.cobaltiron.com/partner-portal/)
- Resources 
    - [Analyst Reports](https://www.cobaltiron.com/content-library/#analyst-reports)
    - [Blog](https://info.cobaltiron.com/blog)
    - [Case Studies](https://www.cobaltiron.com/content-library/#case-studies)
    - [Free Tools](https://www.cobaltiron.com/resources/free-tools/)
    - [Videos](https://www.cobaltiron.com/resources/videos/)
    - [Webinars](https://www.cobaltiron.com/resources/videos/#webinars)
    - [White Papers](https://www.cobaltiron.com/content-library/#white-papers)
- [Free Tools](https://www.cobaltiron.com/resources/free-tools/)
- Company 
    - [About Cobalt Iron](https://www.cobaltiron.com/company/about-cobalt-iron/)
    - [Leadership](https://www.cobaltiron.com/company/leadership/)
    - [News](https://info.cobaltiron.com/news)
    - [Careers](https://www.cobaltiron.com/company/careers/)
    - [Contact](https://www.cobaltiron.com/company/find-us/)
- [Get Answers](https://meetings.hubspot.com/matthew-dittoe/matt-dittoe-calendar?__hstc=118390998.0f4aa96b04970e2a0be68f62a69cc729.1713809884207.1715785750108.1715793181906.18&__hssc=118390998.4.1715793181906&__hsfp=3286408209&uuid=3c4f19d9-06d3-4012-bd65-be92e0c77793)

- Compass 
    - [Compass](https://www.cobaltiron.com/compass/meet-compass/)
    - [Compass for IBM](https://www.cobaltiron.com/compass/about-compass-for-ibm/)
    - [Compass Cirrus](https://www.cobaltiron.com/compass/compass-cirrus/https://www.cobaltiron.com/compass/compass-cirrus/)
    - [Compass Differentiators](https://www.cobaltiron.com/compass/top-5-reasons-to-choose-compass/)
    - Compass Features 
          - [Compass Cyber Shield®](https://www.cobaltiron.com/solutions/cyber-shield-data-security-feature/)
          - [Unrivaled SaaS](https://www.cobaltiron.com/compass/saas/)
          - [Analytics-Driven Automation](https://www.cobaltiron.com/compass/compass-automation-driven-analytics/)
          - [Third-Party Integrations](https://www.cobaltiron.com/compass/compass-integration-modules/)
          - [Virtual Tape Library (VTL)](https://www.cobaltiron.com/compass/compass-virtual-tape-library/)
    - [Compass Savings](https://cobaltiron.valuestoryapp.com/savings-calculator/?mediafly_tco_calculator_conversion_source=hs-main-navigation)
- Solutions 
    - [Ransomware Protection](https://www.cobaltiron.com/solutions/ransomware-protection/)
    - [Simplify Operational Complexity](https://www.cobaltiron.com/solutions/simplify-operational-complexity/)
    - [Protecting Public Clouds](https://www.staging58.cobaltiron.com/solutions/protecting-public-cloud-workloads/)
    - Legacy to Modern Workloads 
          - [Amazon Web Services](https://www.cobaltiron.com/solutions/backup-for-amazon-web-services/)
          - [Data Domain Replacement](https://www.cobaltiron.com/solutions/data-domain/)
          - [Google Cloud Platform](https://www.cobaltiron.com/solutions/backup-for-google-cloud-platform/)
          - [IBM Spectrum Protect](https://www.cobaltiron.com/solutions/enhancing-ibm-spectrum-protect-with-compass-data-protection/)
          - [Microsoft Azure](https://www.cobaltiron.com/solutions/enterprise-backup-for-microsoft-azure/)
          - [MSPs and XSPs](https://www.cobaltiron.com/solutions/compass-data-protection-for-msps-xsps/)
          - [SAP HANA Workloads](https://www.cobaltiron.com/solutions/sap-hana/)
    - Industry Verticals 
          - [Finance](https://www.cobaltiron.com/solutions/verticals/data-protection-for-financial-industry/)
          - [Government Agencies](https://www.cobaltiron.com/solutions/verticals/data-protection-for-government-agencies/)
          - [Healthcare](https://www.cobaltiron.com/solutions/verticals/data-protection-for-healthcare/)
          - [Higher Education](https://www.cobaltiron.com/solutions/verticals/data-protection-for-higher-education/)
    - [Sheltered Harbor](https://www.cobaltiron.com/solutions/compass-for-sheltered-harbor/)
- Partners 
    - [Ironclad Partner Program](https://www.cobaltiron.com/partners/)
    - Partner Resources 
          - [FAQ](https://www.cobaltiron.com/partner-portal/partner-faq/)
          - [Content Library](https://www.cobaltiron.com/resources/content-library/)
    - [Partner Portal Login](https://www.cobaltiron.com/partner-portal/)
- Resources 
    - [Analyst Reports](https://www.cobaltiron.com/content-library/#analyst-reports)
    - [Blog](https://info.cobaltiron.com/blog)
    - [Case Studies](https://www.cobaltiron.com/content-library/#case-studies)
    - [Free Tools](https://www.cobaltiron.com/resources/free-tools/)
    - [Videos](https://www.cobaltiron.com/videos/)
    - [Webinars](https://www.cobaltiron.com/resources/videos/#webinars)
    - [White Papers](https://www.cobaltiron.com/content-library/#white-papers)
- [Free Tools](https://www.cobaltiron.com/resources/free-tools/)
- Company 
    - [About Cobalt Iron](https://www.cobaltiron.com/company/about-cobalt-iron/)
    - [Leadership](https://www.cobaltiron.com/company/leadership/)
    - [News](https://info.cobaltiron.com/news)
    - [Careers](https://www.cobaltiron.com/company/careers/)
    - [Contact](https://www.cobaltiron.com/company/find-us/)
- [Get Answers](https://meetings.hubspot.com/matthew-dittoe/matt-dittoe-calendar?__hstc=118390998.0f4aa96b04970e2a0be68f62a69cc729.1713809884207.1715785750108.1715793181906.18&__hssc=118390998.4.1715793181906&__hsfp=3286408209&uuid=3c4f19d9-06d3-4012-bd65-be92e0c77793)

### Press Inquiries

Sunny Branson  
Wall Street Communications  
+1 801 326 9946  
[sunny@wallstcom.com](mailto:sunny@wallstcom.com)

[![Download Press Kit](https://no-cache.hubspot.com/cta/default/269846/08f8126c-b21d-472d-ac55-7a4d979c04fb.png)](https://cta-redirect.hubspot.com/cta/redirect/269846/08f8126c-b21d-472d-ac55-7a4d979c04fb)

### Follow us on Twitter

# Cobalt Iron Announces API Integration With ServiceNow

By [Cobalt Iron](https://info.cobaltiron.com/news/author/cobalt-iron) September 09, 2021 [Press Release](https://info.cobaltiron.com/news/tag/press-release)

- [0](http://www.facebook.com/share.php?u=https://info.cobaltiron.com/news/cobalt-iron-announces-api-integration-with-servicenow) [0](https://twitter.com/intent/tweet?url=https://info.cobaltiron.com/news/cobalt-iron-announces-api-integration-with-servicenow&text=Cobalt%20Iron%20Announces%20API%20Integration%20With%20ServiceNow) [0](http://www.linkedin.com/shareArticle?mini=true&url=https://info.cobaltiron.com/news/cobalt-iron-announces-api-integration-with-servicenow)

**LAWRENCE, Kan. — Sept. 9, 2021 —** Cobalt Iron Inc., a leading provider of SaaS-based enterprise data protection, today announced a new user-configurable API integration with [ServiceNow](https://www.servicenow.com/). The new integration means that the Cobalt Iron [Compass®](https://www.cobaltiron.com/products/transform-complexity-to-simplicity-with-compass/) enterprise SaaS backup platform now communicates directly with ServiceNow’s digital workflow platform, leading to a more efficient issue-resolution workflow for companies that use ServiceNow formatted services.

Backup, archive, and restore events occur on a scheduled and/or manual (ad hoc) basis within Compass. The ServiceNow API integration allows those event details to be sent to ServiceNow products without any intermediary messaging service setup. Backup management administrators can work more efficiently with customizable control over the backup, recovery, and restoration of event messages being delivered to their ServiceNow products directly via the ServiceNow API.

Event data was, and may continue to be, communicated to ServiceNow via [SNMP](https://en.wikipedia.org/wiki/Simple_Network_Management_Protocol) or SMTP messaging services from within the Compass Commander GUI.

“We created the API integration with ServiceNow not only in response to customer demand, but as part of our promise to improve ease of use continually for industry backup admins,” said Paul Linder, product development manager at Cobalt Iron. “With this API integration, backup admins simply enter the service configuration into Compass [Commander](https://www.cobaltiron.com/products/commander/) as a target, and event notifications will be sent.”

The new ServiceNow API integration is native to Compass and is available immediately. Customers may configure their event notifications to be sent to the ServiceNow API today.

[< Back to Blog](https://info.cobaltiron.com/news)

© 2024 Cobalt Iron. All rights reserved. [Privacy Policy](https://www.cobaltiron.com/privacy-policy/) | [CCPA](https://www.cobaltiron.com/ccpa) | [Software Warranty](https://www.cobaltiron.com/cobalt-iron-limited-software-warranty-policy) | [Terms of Service](https://www.cobaltiron.com/terms-of-service) |[ Us](https://www.cobaltiron.com/find-us) [Contact Us](https://www.cobaltiron.com/find-us)

- <https://twitter.com/cobaltiron>
- <https://www.facebook.com/cobalt.iron.compass>
- <https://www.linkedin.com/company/cobalt-iron/>
- <https://www.youtube.com/user/CobaltIronLLC>

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Cobalt Iron"
  },
  "dateModified" : "September 9, 2021, 1:00:00 PM",
  "datePublished" : "2021-09-09 13:00:00",
  "description" : "The ServiceNow API integration allows those event details to be sent to ServiceNow products without any intermediary messaging service setup.",
  "headline" : "Cobalt Iron Announces API Integration With ServiceNow",
  "image" : {
    "@type" : "ImageObject",
    "url" : "https://info.cobaltiron.com/news"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://info.cobaltiron.com/news"
    },
    "name" : "Cobalt Iron"
  }
}
```